FAQ

   

Sales QUESTIONS

Do you provide free quotes?

Yes!

We provide free onsite assessments and a written quote with clear information and pricing before proceeding. Start with our online quote request or call (08) 8983 3000.

Do you offer a guarantee?

Yes. All our work comes with a lifetime labour guarantee on workmanship. If there is a fault in how the work was done, we will put it right.

Which areas do you service?

We work across Darwin and the northern suburbs, Palmerston, and the rural area including Howard Springs, Humpty Doo, Bees Creek, Virginia and Berry Springs. Remote NT jobs are possible by arrangement, so call us if you are not sure.

What are your opening hours?

We are open Monday to Friday, 7:30 am to 4:30 pm. You can send a quote request online at any time and we will come back to you in business hours.

Are you insured?

Yes. We are licensed and insured, holding public liability and workers compensation cover, plus the certification and safe work procedures our trades require.

Do you work with landlords and property managers?

Yes. We look after rental repairs and between-tenancy fix-ups for landlords and property managers, and we give you a clear written quote before we start.

Technical QUESTIONS

What services do you provide?

We cover household repairs and handyman work, carpentry, painting and plastering, flooring, doors, roof repairs, fence repairs, sheds and carports, and furniture assembly. See our services page for the full list. If your job is not on it, give us a call, because if it is property maintenance we most likely do it.

Can you fix termite damage?

We repair termite damage to timber, from replacing affected boards and posts to rebuilding decks and frames. The termites themselves need to be treated by a licensed pest controller first.

Do you repair storm and cyclone damage?

Yes. We repair storm-damaged roofs, fences, sheds and carports, and we can check your roof and fences before the wet season. We can give you a written quote to pass on to your insurer.

Billing QUESTIONS

What forms of payment do you accept?

We email all invoices. You can pay by credit card, direct debit, cash or on account, with account terms agreed before any work starts.

How long are your quotes valid for?

Written quotes are valid for 30 days. If yours has expired, give us a call. We may still be able to honour it.

Do you have more questions?

Ask Us